FAQ

No two renovation projects are the same. In order to decide how much your window or door replacement project will cost, we will need to wholly understand your wants and needs. Set up a no-obligation, in-home consultation and we’ll be able to provide you with a free quote at your consultation. A Pella® design professional will work beside you to comprehend your idea, choose high-quality products and measure for your replacements.

In addition to making high-quality products in various styles, we also provide payment and finance options to help make your replacement project affordable.

It’s our priority to make certain that we answer every one of your questions about windows and doors from Pella of Fall River. We’ll review all the features and options available to you, including material choices and energy-efficient enhancements. To be certain we can cover it all, we recommend you allow about two hours for your consultation appointment.

Your in-home consultation is critical to ensuring your satisfaction with your window and door replacement. It will help you pick the perfect windows or doors for your Fall River-area home and your budget. It’s best to schedule your complimentary, in-home consultation when every one of the decision-makers are able to be present. Our Pella® expert designer will work through a variety of standard questions like:

  • Which materials (vinyl, wood or fiberglass) are right for your Fall River-area home?
  • Which functional features would you like for your windows or doors?
  • What level of energy efficiency is right for your home?
  • Which colors do you want?

Accurately quoting your replacement windows or entry door project is dependent on the information we receive throughout the in-home consultation. You can learn more about in-home consultations here.

Installations of replacement windows and doors from Pella of Fall River are done by a Pella® Expert InstallerSM. Under his or her direction, Pella-certified installers will install your windows or doors for you. They must sit through an in-depth set of training courses to make sure your windows and doors are correctly installed and adhere to Pella’s warranty criteria. You can read more about your no-mess, no-guess installation day here.

Before they can be hired, Pella requires installers to pass a drug test and background check. Our installers are totally protected by liability and workers compensation insurance. Beyond Pella product warranties, your installation is also protected for 10 years under the installation limited warranty and service agreement.

Pella® products meet or exceed ENERGY STAR®-certification in all 50 states and the majority of Canada. How will this impact you? Not only could you notice a reduction in your heating and cooling costs, but you will help reduce your environmental impact.

The benefit of Pella® vinyl windows is that you don’t have to paint them. They are made in a variety of colors, so you’ll find a color that complements your home. We do not recommend painting your vinyl products; this will terminate your warranty.

Pella of Fall River provides services and support that big-box stores can’t. Our knowledgeable staff has proficiency in selling, installing and servicing Pella® windows and doors. You’ll have a specific Pella sales team, including a project manager, local service technicians and quality installers. We normally use the term “single-source accountability.” All you have to do is get in touch with our office, your sales representative or your project manager with any questions or concerns you encounter, and we will get to work handling any issues.

There are a variety of reasons why Fall River-area folks go with Pella of Fall River for their replacement window and door needs. Our success is built on customer satisfaction, not stock prices. All of our high-quality windows and doors are created with care and serviced by Pella’s top-of-the-line Direct Sales Network. Unlike other manufacturers who sell exclusively through third-party channels, Pella of Fall River has a dedicated window and entry door showroom. This distinctive way of doing business provides you a personalized experience with the help of a local Pella®-certified team. Whether you are in the market for the beauty of wood, the strength of fiberglass or the low maintenance of vinyl—Pella of Fall River has a top-notch, energy-efficient and durable solution.

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